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FAQs
How can I contact you?
For general & sales enquiries
+44(0)1295 672 628
sales@davidhuntlighting.co.uk
Monday to Thursday 08:30–17:30
Friday 08:30–17:00
For press enquiries
+44(0)20 7034 3450
jess@up-publicrelations.com
David Hunt Lighting
Tilemans Lane
Shipston On Stour
Warwickshire
CV36 4HP
United Kingdom
Can I specify a particular colour for my lampshade?
Yes, most of our shades are available in a luxurious selection of fabrics. View our fabric swatch card here.
For bespoke fabric options please contact us at chelsea@davidhuntlighting.co.uk
What is the returns policy on bespoke items?
Due to the nature of bespoke or customised light fittings we are unable to include these items in our standard returns policy. These are 'made to order' lights that are made to your individual requirements or size and cannot be resold by us. We work with you and do our utmost to make sure you are 100% satisfied with your order before your light is made for you, but regret we are unable to offer refunds on bespoke fittings after the initial 24 hour cooling off period.
None of the above affects your statutory rights where goods are faulty or not as described.
How do I return my order?
We hope you enjoy your new products, but in the event you wish to return your items, you will need to do so within 30 days of purchase. This excludes bespoke items.
Simply follow the steps below:
- Complete this returns form
- Return your items to their original packaging along with this form and label your parcel with our returns address: Returns, David Hunt Lighting, Tilemans Lane, Shipston on Stour, Warwickshire CV36 4HP
- Return the order to us and call 01295 672628 or email sales@davidhuntlighting.co.uk to advise us of the item and tracking number.
Do you export products abroad?
Yes, please contact us at chelsea@davidhuntlighting.co.uk to discuss your export requirements.
How do I go about becoming a stockist?
If you are interested in becoming a stockist, please complete our trade enquiries form here.