FAQ

How can I contact you?

Our workshop address is -

David Hunt lighting
Tilemans Lane
Shipston On Stour
Warwickshire
CV36 4HP
United Kingdom

For General Enquiries
T +44(0)1295 672 200
E sales@davidhuntlighting.co.uk

Can I specify a particular colour for my lampshades?

Yes, most of our silk shades are available in a luxurious selection of silk colours. All our options are shown in Products > Shades

What is the returns policy on bespoke items?

Due to the nature of bespoke or customised light fittings we are unable to include these items in our standard returns policy. These are 'made to order' lights that are made to your individual requirements or size and cannot be resold by us. We work with you and do our utmost to make sure you are 100% satisfied with your order before your light is made for you, but regret we are unable to offer refunds on bespoke fittings after the initial 24 hour cooling off period. Our production and delivery time for bespoke items is 2/3 weeks.

None of the above affects your statutory rights where goods are faulty or not as described.

How do I return my order?

We hope you enjoy your new products, but you are welcome to return items within 30 days for a refund.
Simply follow the simple steps below:
1 - Complete this returns form
2 - Return your items to their original packaging along with this form and label your parcel with our returns address: Returns, David Hunt Lighting, Tilemans Lane, Shipston on Stour, Warwickshire CV36 4HP
3 - Return the order to us and call 01295 672628 or email website@davidhuntlighting.co.uk to advise us of the item and tracking number.

Do you export products abroad?

Yes, please contact us at sales@davidhuntlighting.co.uk to discuss your export requirements.

How do I go about becoming a stockist?

If you are interested in becoming a stockist, please visit Buy > How to become a stockist

Are you part of the Där lighting group?

Yes, David Hunt lighting is a sub-brand of the Där lighting group. We have a Cotswold based workshop which is solely dedicated to manufacturing David Hunt lighting branded products using skilful and traditional handcrafted techniques; a heritage that we are proudly renowned for. All of our products are manufactured to fully comply with the luminaire standard BS EN 60598-1:2015 and any applicable part 2.

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